Terms of service
Terms of Service
Last updated: 19/05/2026
Overview
This website is operated by HIKR. Throughout the site, the terms “we”, “us” and “our” refer to HIKR.
By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional policies referenced on this site.
These Terms apply to all users of the website, including browsers, customers, merchants and contributors of content.
If you do not agree to these Terms of Service, you must not use our website or services.
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or territory of residence.
You must not use our products or website for any unlawful or unauthorised purpose, including violating any applicable laws or regulations.
You must not transmit any malicious code, viruses, or harmful software through our website.
2. Product Information & Pricing
We aim to ensure all product descriptions, images and pricing are accurate. However, we do not guarantee that all information is always complete, current, or error-free.
We reserve the right to:
- Modify or discontinue products at any time
- Change pricing without notice
- Limit quantities purchased per order or customer
Colours and product appearance may vary slightly depending on device screens and photography.
3. Orders & Billing
We reserve the right to refuse, cancel or limit any order at our discretion.
You agree to provide accurate and complete billing, shipping and contact information for all purchases made through our store.
If we need to cancel or modify an order, we may attempt to contact you using the details provided at checkout.
4. Shipping & Delivery
Shipping estimates provided on our website are estimates only and are not guaranteed delivery dates.
We are not responsible for shipping delays caused by:
- Carriers
- Weather events
- Customs processing
- Incorrect shipping information provided by customers
Please refer to our Shipping Policy for more information.
5. Returns & Refunds
Returns and refunds are handled in accordance with our Refund Policy and Australian Consumer Law.
Please review our Returns & Refund Policy for further information regarding:
- 30 Day Money Back Guarantee
- Return eligibility
- Refund processing
- Exchanges
6. Third-Party Services & Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of any third-party websites.
Use of third-party services is at your own risk.
7. Intellectual Property
All content on this website, including logos, branding, text, images and graphics, is the property of HIKR unless otherwise stated.
You may not reproduce, distribute, or use our content without written permission.
8. Limitation of Liability
To the maximum extent permitted by law, HIKR will not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms excludes rights available to consumers under Australian Consumer Law.
9. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
10. Changes To These Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon being published on this website.
Continued use of our website following any changes constitutes acceptance of those updated Terms.
11. Governing Law
These Terms of Service are governed by the laws of Australia.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at: