Privacy policy
Privacy Policy
Last updated: 19/05/2026
HIKR operates this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (the “Services”).
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website.
By using our Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect
We may collect the following types of personal information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction details
- Order history
- Device information including IP address and browser information
- Information about how you interact with our website and advertisements
How We Collect Your Information
We may collect information:
- Directly from you when you place an order, contact us, or sign up for updates
- Automatically through cookies, pixels and similar technologies
- From service providers including Shopify, payment processors and advertising partners
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Improve our website and customer experience
- Send order updates and marketing communications
- Detect fraud or suspicious activity
- Deliver relevant advertising and measure advertising performance
Advertising & Analytics
We may use advertising and analytics tools including Meta Pixel, Meta Enhanced Conversions, Google Analytics and Shopify analytics features to better understand website activity and improve our advertising performance.
These tools may collect information about your interactions with our website, including pages viewed, products added to cart, purchases and device information.
In some cases, limited customer information such as your email address, phone number or purchase activity may be securely shared with advertising partners including Meta in a hashed and privacy-protected format to help measure ad performance, improve targeting and deliver more relevant advertising.
By using our website, you consent to the use of these technologies in accordance with this Privacy Policy.
Shopify
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
Your information may be processed by Shopify and its partners in accordance with Shopify’s own privacy policies.
To learn more, visit:
Cookies
We use cookies and similar technologies to:
- Keep our website functioning properly
- Remember your preferences
- Analyse website traffic
- Improve advertising performance
You can control or disable cookies through your browser settings.
Sharing Your Information
We may share your information with trusted third parties including:
- Shopify
- Payment providers
- Shipping carriers
- Marketing and advertising partners
- Analytics providers
We do not sell your personal information.
Data Retention
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes and enforce agreements.
Your Rights
Under Australian privacy laws, you may request access to or correction of your personal information by contacting us.
You may also unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
Security
We take reasonable steps to protect your personal information, however no method of electronic transmission or storage is completely secure.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.
Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: